Apps that never seem to fail are not lucky. They are watched, patched and tested without pause. We take on that work around the clock, and give you a live window into your app's health, on your desk and on your phone.
Uptime, servers, errors and certificates watched 24/7, with automated flow checks that log in, search and check out like a real customer.
Bugs fixed, OS and libraries kept current, new iOS and Android versions handled, plus monthly hours for the changes your app needs next.
Security monitoring, vulnerability scans and a firewall, DevSecOps checks in every release, and backups proven by restore tests.
Your own dashboard on the web and in our mobile app, with push and WhatsApp alerts, SLA timers, hours used and health reports.
Yearly plans are billed once and cost 20% less than twelve monthly payments.
Simple apps that need to stay online, patched and backed up.
Uptime checks, weekly backups, SSL and domain monitoring, monthly security patching.
Stable apps with infrequent changes and store releases.
24/7 alerts, daily backups, error tracking, tests after every release, GA4, Search Console, store releases.
Active apps with regular releases and a moving roadmap.
All of Regular, plus user-flow checks, regression and weekly testing, firewall, DevSecOps, staging, release planning.
Revenue-critical apps where downtime has a real cost.
All of Deluxe, plus daily testing, full-stack monitoring, disaster recovery plan, status page, a named engineer.
| Per month, billed monthly | Basic₹5,000 | Regular₹15,000 | Deluxe₹30,000 | Premium₹80,000 |
|---|---|---|---|---|
| Monitoring & alerts | ||||
| Uptime monitoring & downtime alerts | Basic checks | 24/7 alerts | 24/7 alerts | 24/7 alerts |
| SSL, domain & DNS expiry monitoring | ||||
| Server health (CPU, memory, disk) | — | |||
| Error & crash tracking | — | |||
| User-flow checks | — | — | ||
| Payment & third-party API checks | — | — | ||
| Public status page for your users | — | — | — | |
| Client dashboard, web and mobile app | ||||
| Push & WhatsApp alerts | ||||
| Testing & quality | ||||
| Manual QA of every change | — | |||
| Automated testing after each release | — | Smoke tests | Regression | Full regression |
| Continuous automated testing | — | — | Weekly | Daily |
| Cross-browser & device testing | — | — | ||
| Security | ||||
| OS, framework & dependency updates | Monthly window | Monthly | Fortnightly | Weekly |
| Security monitoring & alerts | — | |||
| DevSecOps checks in every release | — | |||
| Automated security scan (OWASP) | — | Quarterly | Monthly | Weekly |
| Malware & blacklist monitoring | — | |||
| Firewall (WAF) & DDoS protection | — | — | ||
| Access & credentials review | — | — | Quarterly | Monthly |
| Backups & recovery | ||||
| Automated backups | Weekly | Daily | Daily | Daily |
| Off-site backup retention | 30 days | 30 days | 60 days | 90 days |
| Backup restore test | — | — | Half-yearly | Quarterly |
| Disaster recovery plan | — | — | — | |
| Releases & changes | ||||
| Bug fixes & changes included | Not included* | 10 hrs/mo | 20 hrs/mo | 40 hrs/mo |
| App Store & Play Store release support | — | |||
| New OS, SDK & store policy updates | — | |||
| CI/CD pipeline & rollback | — | |||
| Release planning & coordination | — | — | ||
| Staging environment | — | — | Shared | Dedicated |
| Performance | ||||
| Page speed & Core Web Vitals check | — | Quarterly | Monthly | Weekly |
| Application performance monitoring | — | — | Basic | Full-stack |
| Database & caching optimisation | — | — | Quarterly | Monthly |
| Load testing before big launches | — | — | — | |
| Analytics, SEO & reporting | ||||
| GA4 / Firebase setup & upkeep | — | |||
| Google Search Console (Webmaster) | — | |||
| Technical SEO health check | — | Quarterly | Monthly | Monthly |
| Health & uptime report | Quarterly | Monthly | Monthly | Weekly |
| Analytics & growth review | — | — | Monthly | Weekly |
| Hosting & infrastructure | ||||
| Server & cloud management | Basic upkeep | |||
| Email setup (SPF, DKIM, DMARC) | — | |||
| Cloud cost optimisation | — | — | Quarterly | Monthly |
| Support & SLA | ||||
| First response | 1 working day | 1 working day | 1 working day | 1 day** |
| Resolution | 2 working days | 2 working days | 2 working days | 2 days** |
| Support hours | Business | Business | Business | Extended |
| Support channel | Email only | Email and chat | Email and chat | Priority line |
| Post-incident report | — | — | ||
| Named engineer / incident owner | — | — | — | |
User-flow checks are scripts that behave like a real customer, logging in, searching and checking out every few minutes, so a broken journey is found before your users find it.
*On Basic, bug fixes and changes are billed separately, or included if trikaratech originally built your application. Hours beyond each plan's allowance are billed separately. **Premium response and resolution times include weekends and public holidays.
Every plan includes the trikaratech client portal, on the web and as a mobile app for iOS and Android. Follow uptime, tickets, releases, backups, security and growth as they happen.
The moment something needs attention, you hear about it by push notification and on WhatsApp, along with what we are already doing about it.
2.9 s average over the last 15 minutes. An engineer is on it.
Detected at 09:40. Customers are seeing a retry message while we resolve it.
Every minute, from outside your servers. Spikes are marked with what caused them and how long they lasted.
Scripts log in, search and check out like a real customer every 5 minutes, so a broken journey is caught first.
Every backup verified and kept off-site, with restore tests that prove you can get your data back.
What happened, how it was fixed and what changes to stop it happening again, written up after every incident.
| ID | Ticket | Status |
|---|---|---|
| 2041 | Checkout button misaligned on iPad | In progress |
| 2039 | Add GST field to invoice PDF | Waiting on you |
| 2036 | Push notifications delayed | Resolved |
Raise a ticket from the web or the app and watch the response and resolution clocks count down.
See exactly how your monthly hours were spent, task by task, and how many are left.
Every version with its changes, test results and App Store and Play Store status, in one timeline.
Your full test suite runs weekly on Deluxe and daily on Premium. Any failure is fixed before it reaches users.
Scan results by severity, certificate and domain expiry, and every threat the firewall blocked.
Core Web Vitals and page speed tracked over time, so slowdowns are fixed before they cost you rankings.
Users, sessions, conversions, Google clicks and SEO issues, from GA4 and Search Console, in one view.
A clear report on uptime, tickets, releases, security and traffic, ready to download and share.
Your app is simple and rarely changes. You just need it online, patched and safely backed up.
Your app is stable and changes a few times a month, and new versions go to the app stores.
You release often, have active users every day, and a roadmap that never stands still.
Every minute your app is down costs you sales or customers, and you need someone on it fast.
Not sure which plan fits? Tell us about your app and we will recommend one.
Alongside support and maintenance, trikaratech designs and develops software from scratch: websites, custom web applications, native and hybrid mobile apps, and desktop software. We take on both MVPs and complete systems, and we also extend and modernise applications you already run.
Fast, search-friendly websites, from a company site to a content-rich portal.
Portals, dashboards, SaaS products and internal tools, built around how your business works.
Native iOS and Android apps, or one hybrid app for both, published to the app stores.
Windows and macOS applications for teams that work offline or need deep system access.
A focused first version to test your idea with real users, or a full system built to scale.
New features, integrations and redesigns for software you already own, even if we did not build it.
Goals, users and scope, agreed in writing.
Screens and flows approved before development starts.
Short cycles, with a working demo at every step.
Tested, deployed and published to the stores.
Any of our support plans keeps it running from day one.
Every project is scoped and quoted on its own, separately from our support and maintenance plans.
Our digital marketing team helps businesses get found and grow online, through search, social media and paid advertising.
Technical fixes, content and quality links that lift your pages up Google's results.
Content structured so AI assistants and answer engines recommend your business.
Profiles, bios and brand assets that look credible on every platform.
Planned posts, campaigns and community management where your customers are.
Google and Meta ads run against a clear budget and target cost per lead.
Offered separately from our support and maintenance plans. Ad spend for paid campaigns is paid directly by you.
Speak to our team for the right support plan, a quote for new development, or a digital marketing proposal.
