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AI & Agents

We build products that think, act, and decide inside your workflow.

We're not an AI consultancy and we don't hand over slide decks. We're a product engineering team that builds agentic AI capabilities—autonomous workflows, LLM-powered features, multi-agent orchestration—directly into your software, the same way we build everything else: scoped honestly, integrated properly, supported after launch.

HUMAN-IN-LOOP PRODUCTION-READY Web Search Tool Database Tool API Caller Tool Code Executor ORCHESTRATOR Plan → Act → Observe → Repeat Action / Result Perceive → Plan → Act → Observe → Refine Guardrails & Human Checkpoints Before Production
Agentic-by Design
Not Bolted On After the Fact
Human-in-the-Loop
Checkpoints Before Any Real Decision
LLM-Agnostic
We Pick the Right Model, Not the Trendiest
Production-First
Not a Prototype Handed Off and Forgotten
What "Agentic AI" Means Here

We build products that act, not just predict

Agentic AI goes beyond a chatbot that answers questions. It's software that perceives context, plans a course of action, calls the right tools, and completes a task—with appropriate human oversight at every step that warrants it. We build that into your product.

Agentic Workflow Engineering

Multi-step autonomous workflows where an AI agent plans, executes, observes, and iterates—connected to your real systems, APIs, and databases rather than operating in a sandbox.

LLM-Powered Product Features

GenAI capabilities integrated into your product's UI and workflows—not bolted on as a disconnected chat window, but wired into the screens and flows your users already work in.

AI Assistants, Copilots & Chat Interfaces

Conversational interfaces for internal tools, support, or in-product copilots that are grounded in your data and workflows—not generic FAQ bots with no access to your actual systems.

RAG & Knowledge-Grounded Responses

Retrieval-augmented generation that grounds LLM outputs in your documents, product data, and knowledge base—so answers are accurate and current, not hallucinated from general training.

Multi-Agent Orchestration

Systems where multiple specialised agents collaborate—one plans, one retrieves, one executes, one reviews—to handle complex tasks that no single model call can reliably complete alone.

Intelligent Automation & Process AI

Turning manual, rule-bound processes into AI-driven workflows—document processing, decision support, data extraction, and task routing built on top of your existing systems and logic.

How We're Different

We build Agentic AI as engineers, not AI vendors

Most AI engagements end with a model file, a notebook, or a demo that your team has to maintain without documentation. We treat agentic AI features the same way we treat the rest of the codebase: properly built, integrated, tested, and supported.

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Built Into Your Product, Not Beside It

Agentic features live in your codebase, follow your deployment pipeline, and are maintained by the same team. No separate AI microservice floating next to your app that nobody owns.

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Guardrails Defined Before Production

Every agentic feature ships with explicit boundaries: what the agent can and cannot do, what triggers a human review, and what happens when confidence is low—agreed before anything touches real users.

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LLM-Agnostic by Default

We don't have a preferred vendor to push. We pick the model—Claude, GPT, Gemini, or an open-weight model—based on what your latency, cost, and privacy constraints actually require.

Use Cases

Where agentic AI creates real product leverage

These aren't AI for its own sake. Each use case is one where autonomous reasoning—rather than a lookup or a fixed rule—makes the product meaningfully better.

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Document & Contract Intelligence

Agents that read contracts, extract structured data, flag risks, and route documents for review—handling volumes that would take a team weeks, in minutes.

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Autonomous Support & Resolution

Support agents that look up account data, check order status, trigger actions in backend systems, and resolve issues end-to-end—escalating to a human only when genuinely needed.

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Research & Analysis Agents

Agents that gather information from multiple sources, synthesise findings, and produce structured outputs—accelerating analyst, compliance, and due diligence workflows significantly.

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Finance: Risk & Underwriting AI

Agentic underwriting assistants that pull credit data, analyse financial statements, and produce a structured risk summary—with the final decision always remaining with a human reviewer.

Explore Finance Solutions →
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Healthcare: Clinical & Admin Agents

Intake triage, prior authorisation assistance, and clinical documentation support—grounded strictly in approved content, with human review at every clinical decision point.

Explore Healthcare Solutions →
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E-Commerce: Personalisation & Ops

AI-driven product recommendations, inventory reorder agents, and customer query resolution systems that plug into your existing storefront and operations data.

Explore ECommerce Solutions →
Delivery Process

From "could this work?" to a production agentic feature

01

Discovery & Feasibility

We review your data, systems, and the problem you want to solve—and tell you honestly whether an agentic approach is the right fit, or whether a simpler rule-based flow would do the job better and cost less.

02

Data & Systems Readiness

Assessing what data the agent can access, what APIs it needs to call, and what guardrails are required before a single prompt reaches production. Most agentic projects stall here if skipped.

03

Prototype the Agent Loop

A scoped, working prototype of the agent workflow against real or representative data—so you can evaluate actual task completion quality before committing to a full production build.

04

Build, Integrate & Harden

Production-grade implementation with proper tool definitions, memory management, error handling, rate limiting, and cost controls—wired into your existing application the same way all our work is.

05

Human-in-the-Loop Launch

Staged rollout with explicit checkpoints: what the agent can decide autonomously, what requires human approval, and what triggers a graceful fallback—defined before any real user or business data is affected.

06

Monitor, Tune & Expand

Ongoing task success rate monitoring, prompt iteration, cost tracking, and agent capability expansion as your workflows evolve—run as part of an Application Maintenance engagement.

Technology & Stack

Tools and frameworks we build agentic systems with

We pick the model, orchestration framework, and infrastructure that fit your latency, cost, and data-residency constraints—not the stack we happen to know best.

Anthropic Claude
OpenAI GPT-4o
Google Gemini
LangGraph
LangChain
CrewAI
AutoGen
LlamaIndex
pgvector
Pinecone
AWS Bedrock Agents
Azure AI Foundry
Google Vertex AI
Python / FastAPI
Engagement Models

Start with a pilot, or bring us in for the long haul

Proof of Concept Sprint

A fixed-scope, time-boxed build to validate an agentic workflow against real data before committing to a full integration. The right starting point when the feasibility isn't yet clear.

Dedicated AI Pod

Embedded AI engineers working as an extension of your product team on a sprint cadence—for teams building a larger agentic roadmap across multiple workflows or products.

Ongoing AI Partnership

Post-launch monitoring, prompt tuning, agent expansion, and cost optimisation under a retainer—the same model we use for Application Maintenance, applied to agentic features.

See Application Maintenance Plans →
info Agentic AI engagements are scoped individually. Pricing depends on workflow complexity, the number of tools and integrations involved, data readiness, infrastructure choices, and the level of ongoing monitoring required. We provide a clear scope and estimate after the discovery phase.
Why TrikaraTech for Agentic AI

AI features built by the same team that ships and maintains your product

A lot of AI engagements end with a Jupyter notebook or a demo your engineering team has to reverse-engineer. We build agentic features as part of the same codebase, the same sprint cycle, and the same team that ships and maintains the rest of your application.

No disconnected AI lab handoff—the same engineers build the agent and the product it lives inside
LLM- and cloud-agnostic: we pick the model and orchestration layer that fit your constraints
Human-in-the-loop by default—especially anywhere a wrong autonomous decision costs money, reputation, or trust
Data privacy and tool access boundaries agreed before any agent touches production data
Post-launch support through Application Maintenance—agentic features don't become the one thing nobody can touch
Discuss Your AI Use Case →
Before Any Agentic Feature Goes Live
check_circle Tool permissions and data access reviewed
check_circle Guardrails and hard limits defined per action type
check_circle Human approval checkpoints mapped before build
check_circle Cost and token usage monitoring configured
check_circle Fallback behaviour documented for every failure mode
Standard checklist on every agentic AI engagement
FAQ

Common questions about agentic AI engagements

A chatbot responds to prompts. An agentic AI system can perceive context, plan a sequence of actions, call external tools (databases, APIs, search), execute those actions, observe the results, and iterate—completing a multi-step task with minimal human hand-holding. The key distinction is autonomous action, not just autonomous text generation.
Yes, when it's designed with appropriate guardrails from the start—not bolted on. We define what the agent can and cannot do, what always requires a human decision, what triggers a fallback, and how errors are logged and surfaced, before anything touches production data. The goal is controlled autonomy, not unchecked automation.
That's common, and it's exactly why data and systems readiness is step two of our process. We assess what the agent can reliably access, what needs cleaning or structuring first, and what a realistic timeline looks like—before committing to anything. Skipping this is how agentic projects fail in production.
Yes. We start with the same technical review we use for Application Maintenance engagements, so we understand the existing codebase, APIs, and data before building an agentic layer on top of it. Most of our agentic work is on existing products, not greenfield.
It depends on your latency, cost, context window, data residency, and the specific task the agent is performing. We've built with Claude, GPT-4o, Gemini, and open-weight models. We'll recommend the right choice for your use case after discovery—not based on what we happen to prefer.
Through an Application Maintenance plan or dedicated AI retainer, we handle task success rate monitoring, prompt and tool tuning as your data and workflows change, cost tracking, and agent capability expansion. Agentic features drift if left unmonitored—we make sure they don't.

Want AI that actually does things in your product?

Start with a scoped discovery call. We'll tell you honestly whether agentic AI makes sense for your use case, what it would take to build, and what it won't do.